Getting started as a retailer

The dashboard is your daily starting point. It highlights recent orders, store setup, payout status, and common actions such as managing products or opening the orders page.

• Products: add or maintain items that shoppers can buy.
• Orders: review new orders and update fulfilment progress.
• Returns: respond to return requests and follow return status.
• Store: maintain address, contact details, delivery settings, and catalog visibility.
• Payouts: connect and monitor your Stripe payout account.
• Stock & POS: connect Shopify or Square if you want catalog and inventory sync.

The Store page includes a catalog visibility toggle. Turn it off to temporarily hide all of your products from shopper browsing, search, and checkout, and turn it back on when you are ready to sell again. Existing orders and returns are not affected.

Todifit may also pause a store from the admin side. If your catalog has been paused by Todifit, the visibility toggle is shown as read-only and you should contact support for help.

1. Check the dashboard for new orders.
2. Open Orders and prepare paid or picking items.
3. Keep product stock accurate, either manually or through Shopify/Square sync.
4. Update fulfilment status as the order moves through picking, packing, handoff, and delivery.
5. Review returns promptly during the 7-day return window.

Retailer accounts use business email addresses. Depending on your setup, you may sign in with email and password, email code, Google, or Microsoft. Two-step verification may be required before dashboard access.